Navigation : Go to the client/patient's Dashboard for whom you wish to return the plan item for and click on the Wallet under that click on Past Invoices, as shown below.
Once you're on the page, under the invoice created please click on the arrow as shown below.
When you click on the arrow, you will have the list of plan items added on the invoice and you can select the plan item/items that you want to return and enter the reason for the return as shown below.
1> Select the plan items that you want to return.
2> Enter the reason for the return.
3> Click on return.