NextGen - How to edit/Setup SMS Text Messaging

NextGen - How to edit/Setup SMS Text Messaging

1) Please click on the preferences icon as shown below. Navigate to templates and attachments and then default templates. 
A > Click on Preferences.
B > Click on Templates and attachment.
C > Click on Default templates.



2) Click on SMS/ Text Messaging and click on the add symbol against your desired template. 


SimpleTexting  text requirements:

 

An SMS message is limited to 160 characters in the U.S. and Canada. MMS messages are limited to 1,600 characters each.

 

Our extended messaging feature lets you easily send messages that are up to 306 characters. This means you can include more details to make your marketing campaigns more informational and effective.

 

A character includes letters, numbers, spaces, symbols, and punctuation.

 

Here are examples how to word short Reminder and Appointment SMS/Text.

 

Appointment SMjS.

 

293

$$patient$$ has an apt. for $$appointment$$. Text C - Conform  CAN - for Cancel to make any changes call $$clinicphobne$$. Cancellations need to be made at least 24 hours in advance. Missing apt. WITHOUT ANY NOTICE may result in a missed apt. fee and/or a deposit may be required to reschedule. 

 

138

$$patient$$ has an appointment for $$appointment_12hour$$ call $$cliniccontactinfo$$ if you need to change or update call $$clinicphone$$.

 

152

$$patient$$ has an appointment for $$appointment_12hour$$ at $$clinicname$$.  Please call $$clinicphone$$ as soon as possible if you need to reschedule.

 

NOTE:  $$appointment_12hours$$ stands for Appointment in 12 Hour format.

 

Reminder SMS

 

132

$$patient$$ is due for $$planitem$$ on $$reminderduedate$$. Call 937-779-3032 schedule an apt or message us via Facebook Messenger. 

 

159

$$clientfirstname$$ $$clientlastname$$ $$patient$$ is due for $$planitem$$ on $$reminderduedate$$. If you need a refill or an appointment $$cliniccontactinfo$$

 

117

$$patient$$ has an appointment for $$appointment_12hour$$ call $$cliniccontactinfo$$ if you need to change or update.

 

NOTE: the above are only estimates of word counts.. You have to understand that the tag tools may be larger then what they are counted as.

So reviewing the below Reminder you see the word count is 132 Not 117. This is because of the tabs being filled in.

 

 

132 word count

Jackson Ryder has an appointment for December 30, 2028 11:00 call 513-333-3333, discover@gmail.com.if you need to change or update.

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