2 invoices were processed against this example charge. Items can be returned from one or both invoices.

1) Check items to be returned

1) Click on Client "Accounting" menu

2) Click on "Refund'

NOTE: Credit Card originally charged must be used in the refund process

If manually entering Credit Card for Refund follow steps 1 - 2 - 3 - 4

1) Enter credit card number - no spaces or dashes

2) Enter Expiration Date

3) Enter CVC code

4) Press "Manual Process".

If Swiping credit card

5) Press Swipe Card - see next step

1) Refund can seen under client "Accounting" >> "Account by Date"